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Payless Shoesource - I have not heard anything yet

please help me to understand why I feel like I've been rip off. You guy took the money but you cant send me anything to let me know my order is coming. know payless shoe store need to give a refund to everyone who hasn't got a confirmation number or an email telling us what happen to our orders. I will send this to the news in my city.
Company wrote 0 private or public responses to the review from 7 hours ago.
1.0
Details
Customer service
Staff
I didn't like
  • Your 1888 number goes to a recording
#1422297
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I ordered boots online Friday from payless.com..they took money out of my account..I waited for confirmation number ..I got nothing.i called customer service I was on hold over 1 hour.it kept repeating exceeds 3 minutes..I called Payless store I was told they don't...
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Company wrote 0 private or public responses to the review from 2 days ago.
1.0
#1420197
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I ordered 2 pair of boots expecting to receive them within 5 to 7 days. I did not receive a confirmation of the shipment until 5 days after my order. I have tried to contact customer service several times and have been on hold at least 15 minutes each time, and call is...
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Company wrote 0 private or public responses to the review from Dec 07.
1.5
I liked
  • Shoes i ordered
I didn't like
  • Lack of customer service
#1417776
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Payless Shoesource - Their on line service

Their own line service sucks. You tried speaking to a representative and no one comes to the phone.
Company wrote 0 private or public responses to the review from Dec 05.
#1415790
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Sarcastic Tried to use a 20% off entire order online. It wouldn’t take it. I called and was treated so rudely by Maria that I gave up. She said they were on sale. The coupon didn’t say it was not valid on sale items. Then she said not valid on Black Friday. Didn’t...
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Company wrote 0 private or public responses to the review from Nov 23.
1.0
#1406288
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Payless Shoesource - Coupon Codes for Extra percentage off

Payless shoes markets for the customer to get coupon codes for an EXTRA percentage (text mesaage rates apply) off but you can never use them with current promotions according to the fine print. I am a little confused. Please update your marketing strategy!!!!
Company wrote 0 public responses to the review from Nov 23.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1406261
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Bad customer service, l have been a customer to payless for over 20 years and l have never experience anything at payless like this#6579 she was rude to me and my daugther. We had a a one time use gift card to use in the store and she told me and my daugther that she...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 11.
#1379182
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To PissedConsumer.com - This is a Terrible title to address for complaints to Payless Shoes ! I'm embarrassed for you! On the other hand, I could not use my 40% coupon today on-line or over the phone for order 1786000, why not? Get a better complaint format. Sincerely,...
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Company wrote 0 private or public responses to the review from Oct 08.
#1376756
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Me and my buddy were walking around seeing what places were hiring. We walked into Payless and the girl went back and got someone, not sure if it was a manager, but she asked us if we were *** We both said no, so she replied that we had a very low chance at getting a...
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Company wrote 0 private or public responses to the review from Sep 18.
I didn't like
  • Rude attitude and discrimination
  • Staff
#1359363
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Contact Payless Shoesource

Mailing Address:
Payless ShoeSource® Customer Service
3231 SE Sixth Street
Topeka, Kansas 66607
United States
Phone:
(888) 447-2944
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Payless Shoesource - Poor service

Wanted to use the 10 voucher and was told that corporate did not honor the voucher
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 12.
#1353435
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