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I placed an order a few weeks ago and payed for standard shipping. I got an email saying it will let me know when the item has been shipped i have yet to receive and email about it. I called the store and they said "oh sorry we are out of stock and trying to find a...
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I liked
  • Prices were good theoretically
I didn't like
  • Shipping
  • Customer service
#1171638
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I order my boots December 23/24 they didn't come until January 8th then lost through transit., I had to track my package down because upset/USPS never sent a ticket to where they were gonna be for pickup.They box was damage the boot box looked to b tampered with....
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2.8
#1171012
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So I bought these boots on clearance but I wanted to exchange them for something else in the same price range. They told me I can’t exchange them or return. The boots still had the tags and were not worn and I still had the receipt. I checked their website and it says...
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#1169137
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Payless Shoesource - Issues resolved 0

Payless Shoesource
#1164756
Issues resolved 0 ISSUES RESOLVED ZERO!!!!!!!!!!
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Payless Shoesource - Store Manager

Payless Shoesource
#1162486
3.2
Details
I worked there for almost 2 years. I tried to stick it out as long as I could hoping things would get better. They never did. My store was understaffed, shipment was always backed up due to lack of staff, and my DM was not helpful. He would just nod his head acting like he cared but nothing ever got done.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Payless Shoesource - Was bad cause i couldnt purcase my item my total 5 item

Payless Shoesource
#1154325
Im looking forward to purchase the 12.00 canvas sneaker they have today only having trouble would like to puchase them for 12.00 dollar would appreciated if u get back to me as soon as possible its not fair i lose on the deal cause something is wrong n i cant get to or cant get someone to place my order thank u n look forward to hear from someone.1
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Payless Shoesource - No return online

Payless Shoesource
#1114176
2.4
Details
I ordered mens camo moccasin slippers, i received a pair of womens boots. Called customer service and was told i have to exchange them at a store. Im not impressed
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Ordered shoes on 1/9/18 and on 1/11/18 I called to ask why my order was still "being processed" and was told it was waiting to be picked up by the shipper. Called again this morning and I couldn't really hear but was told it was still in the window of the 3-7 days...
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1.0
I didn't like
  • Customer service on line
  • Lack of customer service
  • Customer service
#1168185
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Just to let you know what I have gone through with Payless. I placed an order las Sunday it will go out at some point today. This was to be a Christmas present. They could not due anything to help me. I canceled the order yesterday, however the supervisor did not...
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#1154671
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We were at a Xmas church gathering in which we were given Payless gift cards, I had bought a pair of sneakers the month before ,and didnt realky need anymore shoes! The church included the receipt, So i thought well ill just return the new card and get the money back...
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Anonymous
Not here

Wait...so you are upset about a store policy?! In fact, such a policy goes the same for the majority of retailers... Why would you think any purchased item would be returned a...

Anonymous
Hahdjd

You need the card taht thwy use to purchase it if any problems call corporate its store policy stupid

I liked
  • Staff were very helpful
I didn't like
  • Once you buy their gifts cards your stuck with it
  • Debit card refund policy is outrageous
#1153501
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I went to the Belleville lactation at the quinte mall couple days ago and there was a pair of boots that were $12. After igoring me they finally approched me. When i asked they didn't have my size, so they called the location on millinium prky. They had my size so they...
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1.4
#1152622
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So I bought 2 pair of shoes on Dec 2,2017.Both in stock,the color and size.After 4 days I got in the mail one pair,everything was ok. 2 pair was around 28$,still not shipped.after another week I called customer service,and a guy talked to me ,and he told me that my...
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2.1
#1151296
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This payless located at 2843-2845 kennedy blvd jersey city. I sometimes go there because there coustomar service was very nice girls are very friendly. But last couple of month I stop going there because there is assaitant manager named Margarita ( I don get her last...
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#1145220
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My package was suppose to arrived on December 5 ,2017.when i tried to track it , it said delivered to my front door . When i check outside there was no package,i figured that fedex delivered it to a wrong unit. So i called payless customer service the lady was not...
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Anonymous
Anonymous

Thank you from T. Daley

#1143290
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