Product: Payless Shoesource Shipping Service Clear all filters (6 of 6 reviews match)
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I placed an order a few weeks ago and payed for standard shipping.I got an email saying it will let me know when the item has been shipped i have yet to receive and email about it. I called the store and they said "oh sorry we are out of stock and trying to find a...
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Payless Shoesource Shipping Service
I liked
  • Prices were good theoretically
I didn't like
  • Shipping
  • Customer service
#1171638
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Ordered shoes on 1/9/18 and on 1/11/18 I called to ask why my order was still "being processed" and was told it was waiting to be picked up by the shipper. Called again this morning and I couldn't really hear but was told it was still in the window of the 3-7 days...
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1.0
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Payless Shoesource Shipping Service
I didn't like
  • Customer service on line
  • Lack of customer service
  • Customer service
#1168185
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My package was suppose to arrived on December 5 ,2017.when i tried to track it , it said delivered to my front door .When i check outside there was no package,i figured that fedex delivered it to a wrong unit. So i called payless customer service the lady was not...
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Anonymous

Thank you from T. Daley

Product
Payless Shoesource Shipping Service
#1143290
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Payless Shoesource - No return online

I ordered mens camo moccasin slippers, i received a pair of womens boots. Called customer service and was told i have to exchange them at a store. Im not impressed
2.4
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Payless Shoesource Shipping Service
#1114176
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Payless Shoesource - Poor customersr service and shipping department

Payless Shoesource - Poor customersr service and shipping department
Payless Shoesource - Poor customersr service and shipping department
Payless Shoesource - Poor customersr service and shipping department
Payless Shoesource - Poor customersr service and shipping department
Payless Shoesource - Poor customersr service and shipping department
Payless Shoesource - Poor customersr service and shipping department
I order twice thus week. And when arrive this what I get shoes threw in box. box rip up if wanted to return no box. call customer. Had me on hold 30 minute still no answer i just hung up. This not how you treat your customer.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Product
Payless Shoesource Shipping Service
#1092603
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Ordered some boots for myself. Got an email stating that it had been delayed and was being "located". Never heard from them the next 3 days so I emailed them. The next I had a email saying they had shipped clicked the tracking turns out they were delivered the day...
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1.9
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Payless Shoesource Shipping Service
#974154
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