Product: Payless Shoesource Customer Care Clear all filters (25 of 25 reviews match)
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i am writing to complain about the utterly,astonishingly inept customer service @ Payless.My wife purchased 2 pairs of shoes that i didn't want, so i decided to [tried to] bring them back to the store. As i waited to be helped, I took note of the store's promise on the...
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1.0
Woodland Park, New Jersey
Product
Payless Shoesource Customer Care
#1133273
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I went to a payless store in the Berkshire Mall in Wyomissing PA on 24 Sept 2017 around 2:00 PM I know that payless honors Military I.D.which I'm grateful for I shop payless frequently for my work shoes and casual shoe wear I showed the clerk my military I.D. and he...
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3.5
Wyomissing, Pennsylvania
Product
Payless Shoesource Customer Care
I liked
  • Shoes
I didn't like
  • Rude employer and manager of the store
#1105437
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I had a giftcard without a pin and was unable to place the order online myself.emailed for assistance and the first rep was rude the second rep told me to call customer service. After a few days I was finally able to get through. The system didnt allow for me to make...
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Product
Payless Shoesource Customer Care
#1094043
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Payless Shoesource - I love Payless

#1054348
4.9
Details
There's a huge collection of shoes in my closet!!!, I love the style,quality and it's comfy in a cheaper price with promotions/discount . I Also like the staff where I always shop at Philippines, SM Southmall. She has a genuine smile with a geniune concern to the customers not like other payless store at US that has a rude attitude.. Thankss!!
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Payless Shoesource Customer Care Review

#977747
1.0
Details
Too expensive..poor quality.. Bad customer service!
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Payless Shoesource Customer Care Review

#951948
2.0
Details
my experience at Payless shoes store it was Very difficult I needed help to get in out had to get back to work but I would never come back again there was one lady helping another customer but the other worker Was just sitting down and I needed help & did'nt get help to the young lady helping the other customer was done
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Advertised vs Delivered
Customer service
Delivery Service
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Value for money
Website
I tried to order something online for over 3 weeks.it kept declining my credit card, my debit card - even paypal. I called the bank and they said nothing was wrong with my card. No one at Payless seemed to care. they just told me to buy a Payless gift card to make the...
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3.2
Product
Payless Shoesource Customer Care
I liked
  • Shoes
I didn't like
  • Customer service on line
#1085650
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Two girls spanish.at payless night shift 8:00p.m i was at the resgester and ask cashier a question .she completly ignord me .i ask her how long the shoes been out for. My boyfrind payed her 25 dollar and she put 40 dollar she called another girl for help so the girl...
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1.4
Product
Payless Shoesource Customer Care
#1034442
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Payless Shoesource - Rude employee behaviour
I am writing this because of the horrible experience I encountered with the employees and manager of Payless Shoes.I bought shoes from Payless at Portage Mall in Winnipeg, Manitoba,Canada but they were biting my feet so I have to replace them. I took the shoes to the...
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1.5
Product
Payless Shoesource Customer Care
I didn't like
  • Rude employer and manager of the store
#917888
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My experience with Payless was bad from the start.I was told that my pay would be $10.50 but once I signed the paperwork and was walking out the door a week later, I was told it was only $10.25. It may not seem like a big deal, but with the hours they give and the work...
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Product
Payless Shoesource Customer Care
#915849
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Placed an order online.The next day I received an email for 25% off my order. Went into my local store to see if they would price adjust and they were unable to do so but said to call corporate because they would. Called Customer Service and they would not price adjust...
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3.3
Product
Payless Shoesource Customer Care
#911671
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The purpose of writing this complain is to report the rude and unwelcomming behavior of the new young girl with dark hair working at the Payless store located in the Harlem and Irving park mall, Chicago.First, to start with I or any of the people entering the store are...
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Anonymous
Anonymous

I meant customers are not greated when they enter the store.

1.0
Product
Payless Shoesource Customer Care
#889397
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I walked in to the Drumhill Chelmsford location July 26 th at approx 5:50 and had the worst customer service experience.I asked for uniform shoes size 13 that were advertised at the window and the young girl about 16 years old turned to another woman that was sitting...
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Product
Payless Shoesource Customer Care
#889163
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