Product: Payless Shoesource Customer Care Clear all filters (0 of 31 reviews match)
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I went to the store to get my grandchildren summer shoes first I asked for the children to be sized they did that wrong. Then I explained my grandson has autism and if they could help me find something .The girl said all the shoes are mixed together unbelievable than I...
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Payless Shoesource Customer Care
#1252055
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On 3-13-18 took my mother into the Lakewood Center store for sneakers she decided to wear them a guy name mike was waiting on us he had to go on break or lunch he was great wonderful my mom is 90 years old he was very good took his time with her then came Amanda who...
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4.3
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Payless Shoesource Customer Care
#1223308
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Payless Shoesource - Worst service

The worst service at the south hills village mall in bethel park pennsylvania.. Employees lie to you in that store and are rude. No one offers any help.
1.0
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Payless Shoesource Customer Care
#1193406
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I received the wrong item that belonged to someone else living in Fort Worth.I opened the box and felt immediate disappointment when I saw a pair of high heels instead of the sneakers I ordered. I asked if I could have a shipping label to send it back to them to ship...
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1.0
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Payless Shoesource Customer Care
I liked
  • Shoes
I didn't like
  • Customer service
#1192026
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I'm Moemen Assem HR director at GEMS academy Alex.While I was selecting two sneakers from Payless - branch smouha Alexandria Egypt- I selected two items labled by 550 LE and when I went to pay the gentleman told me everyone costs 650 LE and the label is wrong. It...
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Anonymous
Anonymous

Manager forcing to buy item to the staff in riverisland to increase the IPC not fair ...they are inefficient to work as manager ..

3.0
Product
Payless Shoesource Customer Care
#1166332
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i am writing to complain about the utterly,astonishingly inept customer service @ Payless.My wife purchased 2 pairs of shoes that i didn't want, so i decided to [tried to] bring them back to the store. As i waited to be helped, I took note of the store's promise on the...
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Anonymous
Anonymous

yes, issue was eventually resolved. Payless put me in touch with CSR who was able to facilitate the Paypay refund transaction.

1.0
Woodland Park, New Jersey
Product
Payless Shoesource Customer Care
#1133273
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I went to a payless store in the Berkshire Mall in Wyomissing PA on 24 Sept 2017 around 2:00 PM I know that payless honors Military I.D.which I'm grateful for I shop payless frequently for my work shoes and casual shoe wear I showed the clerk my military I.D. and he...
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3.5
Wyomissing, Pennsylvania
Product
Payless Shoesource Customer Care
I liked
  • Shoes
I didn't like
  • Rude employer and manager of the store
#1105437
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I had a giftcard without a pin and was unable to place the order online myself.emailed for assistance and the first rep was rude the second rep told me to call customer service. After a few days I was finally able to get through. The system didnt allow for me to make...
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Payless Shoesource Customer Care
#1094043
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I tried to order something online for over 3 weeks.it kept declining my credit card, my debit card - even paypal. I called the bank and they said nothing was wrong with my card. No one at Payless seemed to care. they just told me to buy a Payless gift card to make the...
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3.2
Product
Payless Shoesource Customer Care
I liked
  • Shoes
I didn't like
  • Customer service on line
#1085650
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Payless Shoesource - I love Payless

There's a huge collection of shoes in my closet!!!, I love the style,quality and it's comfy in a cheaper price with promotions/discount . I Also like the staff where I always shop at Philippines, SM Southmall. She has a genuine smile with a geniune concern to the customers not like other payless store at US that has a rude attitude.. Thankss!!
4.9
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Payless Shoesource Customer Care
#1054348
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