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2.2 Based on 58 reviews
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  • Customers like
    • Prices were good theoretically 2
    • Employees are usually helpful 1
    • Variety and usually good deals 1
  • Customers don't like
    • Service 6
    • Lack of customer service 4
    • Staff 4

I have been working here for close to a year and it is the worst job Ive ever had if you are young and looking for a job don't apply at Payless the managers are horrible you are under paid and under staffed they don't give you a raise no matter how long you've been there they take advantage of you the managers just look out for themselves and you'll end up doing more than the managers and all they'll have to say is that you should be doing more... Read more

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I am writing this because of the horrible experience I encountered with the employees and manager of Payless Shoes. I bought shoes from Payless at Portage Mall in Winnipeg, Manitoba,Canada but they were biting my feet so I have to replace them. I took the shoes to the Payless Mall in Polo Mark, Winnipeg, Manitoba, Canada (At different location) for return. One of the employees there was nice and she took the shoes back and helped me in finding... Read more

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On September 9th 2016 I visited Payless ShoeSource, which is located at Trincity Mall Trincity, Trinidad. I proceeded to purchase a handbag, while doing so I left my Samsung Galaxy S4 on their counter. I take full responsibility for the loss of my phone, but I am really disappointed in the fact that there are no surveillance cameras at the aforementioned. Not one security guard was present. I asked the store clerks if they happened to see a... Read more

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My experience with Payless was bad from the start. I was told that my pay would be $10.50 but once I signed the paperwork and was walking out the door a week later, I was told it was only $10.25. It may not seem like a big deal, but with the hours they give and the work they make you do, it's a lot.Within the first month I was there two people quit, and now a third after only three months. The manager Continuously lies and the numbers (sales,... Read more

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Yesterday i visited Gusthomson branch of payless shoes. At the checkout the sale representative put me on a line with Customer Service Representative named Natasha around 8:00 pm for the exchange of the shoe size of my son. Natasha is being so direct and rude to me. I felt so embarrassed that I decided to leave. I left four pair of shoes because of her and simply went down the street to Target and purchased shoes. It seems like Payless needs... Read more

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Placed an order online. The next day I received an email for 25% off my order. Went into my local store to see if they would price adjust and they were unable to do so but said to call corporate because they would. Called Customer Service and they would not price adjust because the order was placed before the coupon came out. So, I placed a new order with my 25% off and will be returning the full priced order when it arrives. Crummy customer... Read more

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Payless Shoesource Safetstep Shoes Review from Hollywood, Florida
1 of 2

I always shop at pay less shoes and have for years. I bought a pair of shoes which I assumed I would get the 10$ off as advertised on the front window as shown in the picture I took. 10$ off any in store purchase. When I go to pay I'm told that's not good until tomorrow even though the sign which I brought to her attention clearly didn't state that. Then I get my receipt and it says 10$ off with the purchase of 30$ or higher. The employee was... Read more

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The prices are sky high for such VERY POOR QUALITY PRODUCTS THEY SHOULD NE CLOSED DOWN FOREVER !!

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Payless use to be my go to store for shoes, i have not shopped there in about 2 years, because your prices are to high and there not name brand, you need to cut it.

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I ordered 3 pairs of shoes from payless online, with the understanding that they could be returned to a local store if there was a problem. So much for hassle free returns, as they use for their slogan! One of the pairs was really scratchy and I wanted to return them BUT because I used paypal to pay, I now have to pay to ship them back. This little fact is not mentioned on the website....so BEWARE! Use your credit card instead of paypal if... Read more

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