Payless Shoesource Complaints and Reviews

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Payless Shoesource
Main address: 3231 SE Sixth Ave. 66607 Topeka KS
1-877-474-6379 , , CustomerService@csr.payless.com
  • 77+6 mobile complaints
  • $835 claimed losses
  • $10 average
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  • Aug 15
  • Footwear and Clothing
  • Beavercreek, Ohio
  • Poor Customer Experience
  • 1
  • 1
  • 42

I was visiting my relatives and went to the Fairfield Commons store in Beavercreek, Ohio. I have always been happy with Payless stores until this visit. I went into the store and bought $65 worth of shoes. I am signed up with Payless and tried to use a coupon with my purchase, but unfortunately the manager said it was expired. So I purchased them anyway and I left the store. The very next... Read more

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  • Aug 10
  • Products
  • New City, New York
  • Return Policy
  • 3
  • 3
  • 48

First off this store doesn't know their own return policy. I had to call corporate to find out what it really was. The employee told me no returns after 90 days. The real policy is with a receipt you get a refund back no matter how long it has been. After giving me store credit for my return I went back in saying I called corporate and I get cash back. The manager stated she didn't want to be... Read more

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The indian looking man was disrespectful and did not return the my shoe. Now I hate payless and will never shop there. If the employees do not fix up their customer service skills payless will die out. I'm a very amiable person who makes everyones day with kind smile and words. If I worked at payless customers will never stop coming to the store. Add comment

  • Jul 30
  • Footwear and Clothing
  • Fresno, California
  • Overpriced Shoes
  • 35

I visited your store at 5404 n. Blackstone Fresno, ca 93710. On 7/29/14. I bought two pairs of boys shoes the same design. I noticed another pair similar to what I was purchasing on sale for $17.99. Since mine the same design didn't haven't a mark sale sticker. The manager didn't give me the sale price. This didn't make any sense to me. I feel I should have gotten the mark down price. The manager... Read more

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  • Jul 27
  • Footwear and Clothing
  • Shoes Purchase
  • 28

My sister and buy (bought our shoes at pay less and we went to return some shoes at the store in universitypplace. Wa and to make it short , another customer came in to return too. Well we were waiting for the lady to find out if they had enough to return our stuff but she started helping the other lady said the same thing the other one came out quick and ended up saying they could do hers as we... Read more

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possibly the owner of the store in Red Deer South yanked a shoe out of my 3 year olds hand and put it back then said to me the 9.5's are right there and walked away Add comment

  • Jul 22
  • Footwear and Clothing
  • Point Pleasant Beach, New Jersey
  • Wrong Website Information
  • 17

The hours were open till 930 pm I drive there to find out there closed they close at 8pm there web site was wrong and it was the last day of the sale the web site should be updated but the store in brick doesent care I will never go to a payless store again the system they have is terible the drive vids bg bhbh gfcrrt ffdffffdfdfdfdfhh junk loo. Minh nay bgg gfr. Vcddf xxsded mjnnj hy kooijh... Read more

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  • Jul 17
  • Footwear and Clothing
  • Bartlett, Tennessee
  • Website Job Application
  • 24

So looking for a new job in a new city I come across Now Hiring at Payless. As I begin my application the page inquiries what language ? I, as a person who speaks 3 languages, am looking for Korean as an option. I was simply curious and I am disturbed to find the option for Mexican! I am not one to be easily offended but come on! ! That is the most disrespectful job application I've encountered!... Read more

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  • Jul 12
  • Shopping
  • Montreal, Quebec
  • Rude Staff
  • 26

I was at the Payless shoe source store in Toronto, Gerard Square. Champion runners brands were posted as being on sale outside the store. The poster had a picture of the Champion running shoe of interest. The box on the shelf had the sale tag that confirmed the poster price. Then I went to pay for the shoes and the clerk says that these shoes did not show up on the computer as being on sale and... Read more

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  • Jul 04
  • Footwear and Clothing
  • Indianapolis, Indiana
  • Shopping For Shoes
  • 2
  • 2
  • 39

I was in the Payless at Circle Center Mall, downtown Indianapolis IN store and when shopping for shoes with my daughter the young girl who was texting on her phone looked at me and said " I will be right with you in a sec". She then went to another isle as I did thinking she was with another customer but NO she was still texting. I put the shoes back and left. I sent my sister in there a few... Read more

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