Submit ›
  • Customers like
    • Costumer service1
    • Employees are usually helpful1
    • Prices were good theoretically1
  • Customers don't like
    • Customer handling3
    • Policy3
    • Service3

  • 2 days ago
  • Footwear and Clothing
  • Bridgeport, Connecticut
  • 5
  • REVIEW RATING 4/5

I placed an order and paid for next day delivery. I went to check on the status of my order and the order shipped at 2:55 am. I will now have to wait an additional day for my order because I placed the order after 11. As I checked out it did NOT inform me anything about timing.I did NOT pay for 2 day shipping so . I contacted customer service, and the person was very insensitive. I will never... Read more

Was this review helpful? 0 0

  • Aug 15
  • Other
  • 24
  • REVIEW RATING 3/5

My supervisor and i were closing the store in Bayside, Queens. while i was starting the process of closing the store, the supervisor was talking on her phone during the whole process and offer no help what so ever in helping me. This was really frustrating because i'm a new employee that and not even finish my training and she is leaving all the work to me. she even makes fun of me when i ask... Read more

Was this review helpful? 0 0

  • Aug 13
  • Footwear and Clothing
  • Zachary, Louisiana
  • Shoes
  • 25
  • REVIEW RATING 4/5

Unusual request from clerk First I was looking for a size 9.5-10 ladies athletic shoe for my 11 yr old granddaughter ...the clerk said oh no you need to be a few isles over in girls. I said no she is tall and has a ladies size foot. Finally the girl got down a shoe to show me but I said no that's not what I'm looking and I thanked her. This is the crazy part she put her hand on my wallet I.... Read more

Was this review helpful? 0 0

  • Aug 11
  • Footwear and Clothing
  • Salt Lake City, Utah
  • Shoes
  • 17
  • REVIEW RATING 4/5

I went in a bought a pair of shoes for my daughter and two days later the bottom of the shoes start to come off. I go in to the store to get my money back but NO they cant do that, I can get a other pair of shoes but I don't want there *** shoes I want to go somewhere else. DONT BUY YOUR SHOES AT PAYLESS they are ***. I will never go here again, my wife will not go here, after I post this on... Read more

Was this review helpful? 0 0

  • Jul 28
  • Footwear and Clothing
  • Elmhurst, New York
  • Shoes
  • 45
  • REVIEW RATING 4/5

On July 28, 2015, around 4:00 pm I Went to purchase a shoe for my daughter at 37-40-74th St. Payless Jackson Heights Branch and choosing shoes on the shelf so I looked at the boxes stacked above and thought I saw what I wanted there. I was trying to put on her feet as I wanted a proper size, suddenly a sales associate name Joane or Gowanski appeared and she started to yell at me, she was so rude... Read more

Was this review helpful? 0 0

  • Jul 27
  • Footwear and Clothing
  • Pawtucket, Rhode Island
  • Payless Shoes
  • 1
  • 1
  • 39
  • REVIEW RATING 4/5

I found the perfect shoe with a nice heel for $10. Unbelievable right! I went to pay fir them they rang up $0.01. I said wow. The cashier said something is wrong with that I'll get the manager. He came and said they were defective that he cannot sell them to me. I said there is nothing wrong with them that I want them. He would not sell them to me and took the others off the rack too. Not a Happy... Read more

Was this review helpful? 0 0

  • Jul 17
  • Footwear and Clothing
  • Gloucester City, New Jersey
  • Sunglasses
  • 26
  • REVIEW RATING 3/5

Store 1691 the assistant manager is rude and disrespectful and don't know to talk to the other associates I felt bad for that poor girl she was talking to. I was in there looking at the sun glasses and shoes and heard her tell the other girl she doesn't trust her or anybody else in there. You don't talk like that when customers are around. Theres a time and place for that not when you standing... Read more

Was this review helpful? 0 0

  • Jul 16
  • Footwear and Clothing
  • Hartford, Connecticut
  • Payless Shoesource Online Order
  • 27
  • REVIEW RATING 4/5

I place an order line and It should have been delivered to my home on 7/14/2015. I checked the ups website and it stated that my package was delivered at 3:30 pm I was home waiting and I seen a ups truck on my street but The Truck Never stopped, the package was never delivered. I immediately called payless Shoe Store to get the matter resolved they told me I had to communicate with UPS and after... Read more

Was this review helpful? 0 0

  • Jul 13
  • Footwear and Clothing
  • Woonsocket, Rhode Island
  • Shoes
  • 28
  • REVIEW RATING 3/5

I ordered 2 pairs of shoes. One for my husband and one for myself. The special was buy one, get one half off. I forgot to change the size on mine, and it defaulted to size 5. Two hours and ten minutes later, it occured to me that i may have done that, so i checked. Sure enough, wrong size. And the second pair was not even on the order! I called to change the order (not even to cancel) and was... Read more

Was this review helpful? 0 0

  • Jul 01
  • Footwear and Clothing
  • San Jose, California
  • Online Order
  • 1
  • 1
  • 46
  • REVIEW RATING 4/5

I made an order online and had it shipped to the wrong payless store. I call customer service to ask them to change the shipping address and was told that they can only do that once I get an email confirmation for the item to be shipped. A couple days later, I receive the email confirmation and contact customer service again to change the shipping address. I was told that it was too late for them... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
×

You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Payless Shoesource. However, many companies do monitor reviews on our site.

 
×
You are reading about Payless Shoesource.
Filing a new complaint about
×