Payless Shoesource Complaints and Reviews

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Payless Shoesource
Main address: 3231 SE Sixth Ave. 66607 Topeka KS
1-877-474-6379 , , CustomerService@csr.payless.com
  • 73+4 mobile complaints
  • $821 claimed losses
  • $11 average
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  • Jul 22
  • Footwear and Clothing
  • Point Pleasant Beach, New Jersey
  • Wrong Website Information

The hours were open till 930 pm I drive there to find out there closed they close at 8pm there web site was wrong and it was the last day of the sale the web site should be updated but the store in brick doesent care I will never go to a payless store again the system they have is terible the drive vids bg bhbh gfcrrt ffdffffdfdfdfdfhh junk loo. Minh nay bgg gfr. Vcddf xxsded mjnnj hy kooijh... Read more

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  • Jul 17
  • Footwear and Clothing
  • Bartlett, Tennessee
  • Website Job Application
  • 4

So looking for a new job in a new city I come across Now Hiring at Payless. As I begin my application the page inquiries what language ? I, as a person who speaks 3 languages, am looking for Korean as an option. I was simply curious and I am disturbed to find the option for Mexican! I am not one to be easily offended but come on! ! That is the most disrespectful job application I've encountered!... Read more

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  • Jul 12
  • Shopping
  • Montreal, Quebec
  • Rude Staff
  • 8

I was at the Payless shoe source store in Toronto, Gerard Square. Champion runners brands were posted as being on sale outside the store. The poster had a picture of the Champion running shoe of interest. The box on the shelf had the sale tag that confirmed the poster price. Then I went to pay for the shoes and the clerk says that these shoes did not show up on the computer as being on sale and... Read more

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  • Jul 04
  • Footwear and Clothing
  • Indianapolis, Indiana
  • Shopping For Shoes
  • 2
  • 19

I was in the Payless at Circle Center Mall, downtown Indianapolis IN store and when shopping for shoes with my daughter the young girl who was texting on her phone looked at me and said " I will be right with you in a sec". She then went to another isle as I did thinking she was with another customer but NO she was still texting. I put the shoes back and left. I sent my sister in there a few... Read more

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  • Jul 03
  • Footwear and Clothing
  • Grande Prairie, Alberta
  • Manager
  • 15

Clerk said can get 50% discount given to self via email even though bought shoes days before. Don't even need receipt but brought printout of debit withdraw by Payless from bank. Clerk said ok but don't need. Next day, another clerk said manager at bank will be back a couple of minutes. 15 min. later manager had to be called and was across street (shopping?) arrived within minutes irritated. ... Read more

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  • Jun 29
  • Footwear and Clothing
  • Orlando, Florida
  • Rude Customer Care
  • 17

I went in the store in Florida Mall (the one closest to JCPenney's. The employees are rude and don't even want to help you unless you are Hispanic like them. The first time I went I was with a coworker and the man wouldn't help. My husband believe me do we went there together the following week. The Hispanic lady did the same thing. He was shocked and said "I guess you should get the... Read more

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Hello my name is Teresa Garner . I was in you store on Campbell st. In Solids mo. OnjJune 4. The lady was rude very unprofessional. Try to charge us $20.00 more than the shoes Add comment

I've been working for payless for a year and they treat us like ***. The district manager is always yelling at us, he pays the guys more money than the women, and when your store gets a bad secret shop rating the person is automatically terminated. Even though some of the questions on the secret shop report are unfair for the employee who can't help all the customers because there's only one... Add comment

Went to the store on plaza canovanas and the employee was talking personal situations using inappropriate words regarding issues with her cell phone etc and i tried to ask for a shoe but she never paid attention because she was so busy in her conversation so i left very pissed. Add comment

Where do I start payless shoes is very stressful to deal with. I've been there for 6 yrs and 3 of those yrs as a manager. There is so many things to get done with no help to do it with the very little payroll given. There is the constant worries of achieving # like c-sat, conv, upt's, etc. Too much pressure for no reason. With what they pay employees the shouldn't expect so much. Add comment

 
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