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We have 2 Payless in ft smith arkansas. Beware of the one in the mall. All they want to do is play on their cell phones, dodge customers, roll their eyes if you ask help. I notice the 2 main ones (not sure if their managers) but they dress identical, both dyed their hair a fire engine red color with bandanas. Those two are extremely rude. I'll continue going to my favorite one by walmart. Add comment

  • May 15
  • Footwear and Clothing
  • Philadelphia, Pennsylvania
  • Shoes
  • 15
  • REVIEW RATING 3/5

I was very upset to go into payless to return shoes I bought online. Actually I just wanted to exchange them for the same shoes but they ran all wacky in sizes and needed help figuring out what size to reorder in. First off, the employee sized my daughter and gave me the TOTALLY wrong size because she had it upside down (duh) then she told me I could return them but not exchange for different... Read more

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Treated like absolute *** by employee on mothers day and i am a mom. Thanks a lot rude woman!!!!! Escondido branch on mission ave. Add comment

The River town location i s the best. I love Payless especially this on. Staff was very helpful. I LOVE MY PAYLESS. Good price. Excellent service wonderful environment. Keep up the good work! Add comment

  • Apr 23
  • Footwear and Clothing
  • Staff
  • 26
  • REVIEW RATING 3/5

ignored me to take pictures of herself in front of the sign - ignored my daughter, and also wore barely a shirt and had to look at her stomach the whole time. she walks around the store taking pics of herself and playing with her phone. then when i asked for help she walked off. then she got on the phone to talk to her friends or her babe or what ever she was saying. i will never shop at pay less... Read more

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  • Apr 18
  • Footwear and Clothing
  • New York, New York
  • Staff
  • 37
  • REVIEW RATING 4/5

On April 13 2015 I was shopping for my daughter and as I was being check out the boss decided to pick a fight with one of his employees just because he felt he could the employee was doing her job and services me very well and picked a fight with her this isn't the first time I've came into the store and he was picking fights with employees I find it to be very disrespectful and unprofessional of... Read more

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  • Apr 13
  • Employees and Ex-employees
  • Labor Compensation
  • 38
  • REVIEW RATING 3/5

I have worked at Payless for almost two years now, and I don't even get paid over $7.60. I was hired at $7.50 and got a 6 cent raise after becoming a keyholder. Ever since then, I have never gotten a raise, nor have I even gotten a review on my performance, which is really different from literally every other job that I have had. The corporate people that come in to our store seem to not care... Read more

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  • Apr 10
  • Footwear and Clothing
  • Port-Of-Spain, Port-Of-Spain
  • Shoes
  • 30
  • REVIEW RATING 4/5

Went to purchase a shoe for my daughter and could not find the size on the shelf so I looked at the boxes stacked above and thought I saw what I wanted there. Reached up and was taking down the box when an employee appeared at the other end of the lane and informed me in an unfriendly tone that I could not do that. She proceeded to glare at me until I placed the box back on the upper shelf. At... Read more

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Having worked for this company I was very disappointed with what I had experienced. I was not greeted. One of the employees walked by me looking at me and walked right in front of me without ever acknowledging I was there. I had to find an employee to check me out. If I realky didnt really need the shoes for work I would have not spent my money there. Add comment

  • Mar 19
  • Employees and Ex-employees
  • Positive Experience
  • 1
  • 1
  • 64
  • REVIEW RATING 3/5

Firstly, let me begin by saying, if you wanted a job making a large amount of money that requires little to no physical labor then you should have invested in yourself and went to college. You cant expect to be paid like a boss with no real credentials, and that's with any job. With that being said I've been with the company for a little over two years now. I'm on my 3rd promotion, this one... Read more

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