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2.2 Based on 46 reviews
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  • Customers like
    • Prices were good theoretically 2
    • Costumer service 1
    • Employees are usually helpful 1
  • Customers don't like
    • Service 5
    • Customer handling 4
    • Staff 4

After working for almost a year, the NEW manager (less than a month) determined a firing was in order. During the discussion it was clearly evident that my feedback fell on deaf ears. The manager listened solely to that of a coworker that constantly had a strong desire to be the teacher's pet. The reasons listed had items listed that were supposed to be done, however None were communicated. Hours were cut as a coworker (who is not a manger or... Read more

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I ordered a pair of shoes from Payless on May 1st. I did not receive a tracking number until 4 days later. I began tracking the shoes but the site never updated for days. After a week, I called Payless, only to learn that something happened to the package. Per the email I received on the 16th of May, I would be refunded for my entire order which included shipping handling, etc. To date, I have yet to receive the item or a refund. I contacted... Read more

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I've worked at Payless for 2 years now. The company sucks. Workers are under paid, under staffed, and over worked. They expect happy motivated workers but provide no benefits, a employee discount that is no better than customer coupons, no options to move up or get a real raises. I have had 2 "raises" consisting of $0.20 total after 2 years! Here is the caught. I don't keep these "raises" whenever minimum wage goes up I start over at minimum... Read more

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People complain about rude staff....but did anyone ever think about rude-*** customers that make SOME staff like that ????? . There are some pretty f'ing rude and inconsiderate customers that makes things VERY hard for staff . Consider that next time before complaining . Add comment

Be careful when you go there and see a sale price. When I looked at sandals it said $19.99 on box with a big yellow sticker. When I went to pay it was $24.95. False advertising. They have excuses like it must have been a customer that moved it. It was glued on box. False advertising! Add comment

Since I am unable to drive right now, I have been shopping online a lot. When visiting all the variable websites, I have found that Payless.com is the worse. In the few minutes I have been shopping, the website has asked for my email so that I may receive notices or coupons, whatever. It gives you no choices like "No, thanks or Remind Me Later." All you can do is close the aggravating window and go back to shopping. It pops up every time... Read more

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Hi i purchased a shoe in payless trinidad an the shoes srted to rip from the front but its not even a month yet an i didnt hve the bill cause was'nt experting that cause most of his school shoes came from thier an they are tellin me thiers nothin cld be dne about it cld u help me plz Add comment

I arrived at your store in Chicago and I encountered the most rudest foulest person I have ever met. His name was Al Bundy and he had smelly feet. That can be overlooked, but not his rude behavior. I was trying on shoes when he told his co worker Griff there was a blimp in the store. Now I am overweight and he was pointing at me. I told him that he was bring rude and that was uncalled for. He said he is already ruined, and I cannot ruin... Read more

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I wanted to buy a pair of flats and price tag on the box showed 21.99$. At check out, cashier told me it was 32.99$, told her the box says 21.99$, showed her the empty box I got it from, she treated me if I was lying and didn't believe me, found another pair of same shoes with different color and on the box it was written 27.99$?!?! She didn't even apologize, no empathy and wanted to charge me for 32.99 and when I said this is unacceptable, she... Read more

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Made a mistake sorry it was not Payless I stand to be corrected it was shoe show a stranger pouted out that my shoe was coming apart , but Payless need more friendly sales associates in there locations Add comment

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